Understanding Personality Styles
You’ve experienced it many times, haven’t you? You meet someone and everything just clicks. When that someone is a customer, you’re able to sell them your services and products. Yet other times, you’ve used every bit of your skill and experience to try to meet your customer’s needs, and it is just plain hard work — and maybe the sale just never happens.
The difference between that fast, smooth and successful sale, and the one that just didn’t work could very well be the personality style of the customer. Being able to quickly identify the buying style of each customer and focusing on the priorities of that style can help increase your sales to make the best possible use of your time — and — build lasting relationships.
Ideal for real estate and insurance agents, retail sales personnel and financial institutions, Competitive Excellence offers this program in a variety of formats customized to each clients’ market. For real estate professionals, this course is certified for MCE credits through the Texas Real Estate Commission.
Learn how to create successful relationships quickly by picking out the unique characteristics of each of four basic personality styles. With just a few questions, you’ll know whether you are dealing with an “orange” or a “blue;” “green;” or “gold”. You’ll know exactly what appeals to their buying instincts. And you’ll know exactly what not to say to avoid making them uncomfortable.
The course teaches clients how to build stronger interpersonal relationships with their customers, vendors, and employees. Based on the Insight Personality Instrument™, participants will also learn about their own personality style and how it affects their relationships with — friends, neighbors and family members as well as customers.
If you are looking to take your sales performance to the next level, this exciting training will be of value not only professionally, but in your personal life as well.